User Tools

Site Tools


policies:legal

This is an old revision of the document!


Your responsibilities

No lengthy legalise here. AltAway services are offered for free with no warranty nor guarantee. This is a hobby project and whilst we will give our best endeavour to maintain the service, there will be times when things do go wrong. Please be patient and rest assured that we will be working on it.

As with all new software under development, the service is not immune to bugs, errors, or other mistakes. Do not abuse these, instead please advise Amanda of your findings so these can be fixed or addressed.

You agree to be respectful of the service, and of other users. Abuse of bugs, along with any bullying, discrimination, racial slurs, or anything else deemed generally offensive, especially if offence actually occurs, may result in immediate suspension of your account and loss of all possessions linked to it.

GDPR and similar rights

Your personal data is stored in one or more databases so as to ensure your ability to log into and enjoy the relevant services. Your actions may generate derived data such as in-world avatars, objects or messages, and traces may appear in log files.

No data is stored outside of servers in our physical possession. No data is sold or transferred to any other organisation.

We do not validate or use any personal identity information submitted by you beyond ensuring you have access to the email address you provide. This is soley to ensure we are able to contact you about your account.

We do not employ any tracking or advertising cookies on our websites, such as any that would necessitate advising you and obtaining your permission, so there is no need for a cookie control popup.

You may request deletion of any and all data held about or for you. This will, by necessity, close your account. We will as sole exception, retain a copy of the request. Data may still exist within backup files as it is impractical to remove data from within these, however should it be necessary to restore from a backup, your data will be immediately deleted again. (Right to be forgotten.)

You may request copies of any information held about you or your activities. (Subject access request.)

You may request your information be transferred to a new data controller, such as a competing service. This will close your account. (Right to data portability.)

In line with guidance, any such requests will be fulfilled within one calendar month of our receiving the request. To ensure speedy compliance, and to reduce ambiguity, please submit requests by email from the same email address as on your account. We may request verification to ensure it is not a fraudulent email.

policies/legal.1656927901.txt.gz · Last modified: 2022/07/04 09:45 by amanda